RETURNS & FAQ

I HAVE RECEIVED MY PARCEL AND AM CONSIDERING A RETURN, HOW LONG DO I HAVE?
YOU HAVE UP TO 2 WEEKS POST DELIVERY TO RETURN YOUR ITEMS.

I WANT TO RETURN MY ITEM, WHO COVERS THE SHIPPING FEES?
THE BUYER IS RESPONSIBLE FOR THE COST OF RETURNING THE PRODUCT(S).

I’VE RECEIVED A FAULTY/DAMAGED ITEM, WHAT DO I DO?
PLEASE SEND A CLEAR PHOTOGRAPH OF THE PROBLEM AND A COPY OF THE RETURN FORM TO INFO@MAYHEMNL.COM

MY PARCEL HAS BEEN RETURNED TO SENDER, WHAT DO I DO?
AS SOON AS THE PARCEL ARRIVES AT THE MAYHEM HQ, WE WILL SEND OUT A NEW PARCEL TO YOU. ANY ADDITIONAL QUESTIONS CAN BE SENT TO INFO@MAYHEMNL.COM

I REQUESTED A DIFFERENT ITEM AND GOT STORE CREDIT/A REFUND INSTEAD?
WE TRY TO GIVE EVERYONE WHAT THEY REQUEST, BUT SHOULD YOUR REQUESTED SIZE NO LONGER BE AVAILABLE, A REFUND/STORE CREDIT WILL BE ISSUED

I REQUESTED A REFUND, WHEN WILL IT BE ISSUED?
AS SOON AS YOUR PARCEL ARRIVES AT THE MAYHEM HQ, WE WILL ISSUE YOUR REFUND. PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR YOUR REFUND TO BE POSTED TO YOUR ORIGINAL METHOD OF PAYMENT

FOR MORE INFO OR QUESTIONS:
INFO@MAYHEMNL.COM